Customer Care for Element Vape

Customer Care for Element Vape

As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.

Element Vape

If you have received a blunder through your local delivery service and would certainly like to cancel your order, 1st check your email and/or spam filtration this means you clicked upon the correct shipping and delivery address and/or URL. Once this offers been done, in case you are still thinking about continuing, just answer the email with the information on your request and you may greatly appreciate any kind of assistance you may possibly offer. For specialized issues, you may possibly need to get in touch with customer care via their particular phone number: (Toll Free). Alternatively, if a person have any some other questions, you may send us a good email and we will do our utmost to be able to assist you.

Your bundle appear at your current door within more effective to ten functioning days. Please be aware that will shipping times may possibly vary from 1 courier company in order to another. It is therefore, usually preferable to purchase with a trustworthy company. To aid ensure your package arrives safely, we all always advise that you sign your own parcel’s “Thanks Regarding Sending” section in order to arrives. Your nearby delivery services are usually required to plainly display this signature confirmation on all sent items, which include Element Vape goods.

Once your parcel has arrived at your doorway, you need to collect it as soon because possible. This will be normally done simply by completing a self-addressed, stamped envelope together with your return address and tracking number. Upon arrival, ensure that your unit is totally charged and well prepared to begin using that immediately. Usually do not wait around for your Element Vape product in order to warm up; that cannot be stressed enough, especially in the case associated with rechargeable batteries.

As defined inside the above section, when shipping in order to UK residents, shipping is going to be facilitated by certainly one of our across the country network of courier companies, such because DPD, FED FORMER MATE or UPS — but please enable for additional costs to be obtained into consideration whenever placing your buy. Customers located within the Republic of Ireland are not permitted to buy online. In most cases, customers located within typically the Republic of Ireland in europe will be not able to purchase the product by using credit playing cards or debit cards. All of us are currently going through some issues along with credit card scams in Europe and certain instances, payments made making use of these methods may possibly be declined or even reversed. In addition, all deliveries to be able to EU customers might be susceptible to taxation and import responsibilities. When shipping internationally, make sure you note that customs procedures are incredibly time-consuming and frequently require the help of an independent customs dealer. In the situation of an brought in product, delivery times will be based mostly on your courier’s international delivery service and transit periods may greatly exceed our internal shipping estimates. If you are uncertain of expected transit times, please contact us immediately. Global orders will usually arrive within 3 to 5 business days after payment has recently been received.

For all questions regarding this matter, please note that all queries should be focused towards our corporate headquarters. Should a person need for making adjustments or inquire concerning our services in general, you could do so at anytime during business hours, Monday by means of Friday, except Weekend, Wednesday, and Thurs. Should you have got any other concerns, you can possibly contact our customer service team or perhaps one of the sales representatives at the main office. In the event you prefer to spot your order on the internet, you are pleasant to visit our website and follow the particular simple instructions offered. All billing and ordering information will be provided from the click regarding a button.

As usually, we strongly advise that all requests be paid for entirely before shipping or delivery of products. Any adjustments to shipping or delivery policies will probably be clearly indicated after receipt of transaction. In the event of a problem in any merchandise, please contact all of us right away for any return or substitute. As long as your satisfaction will be our number one priority, all of us will work along with you to make positive that you have got the very best electronic products available.